Independent cremation service process

Service process for attending the ceremony

Step 2

After receiving the hotline, the driver will arrive at the clinic or your home within two hours to receive the pet's remains.

Step 3

After receiving the pet's remains, the remains will be put in cold storage as soon as possible.

Step 4

Make an appointment to attend the cremation ceremony and arrange the details of the ceremony.

Step 6

We will disinfect and clean the pet before cremation.

Step 7

We will provide a memorial room for you to bid farewell to your pet.

Step 8

For independent cremation, you can watch the cremation process through large glass windows (about 1-2 hours).

Step 10

The ashes can be retrieved immediately after cremation.

Step 11

You can choose to place the ashes of your pet in our mourning hall or scatter the ashes in our garden of remembrance.

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Service process for not attending the ceremony

Step 2

After receiving the hotline, the driver will arrive at the clinic or your home within two hours to receive the pet's remains.

Step 3

After receiving the pet's remains, the remains will be put in cold storage as soon as possible.

Step 4

The cremation will be carried out within seven to ten days, you will be notified on the day of the cremation and photos of the  cremation process will be sent to you.

Step 5

Independent cremation will then proceed.

Step 7

The ashes will be returned to the clinic or your residence after the cremation is complete.

Step 8

You can choose to place the ashes of your pet in our mourning hall or scatter the ashes in our garden of remembrance.

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Previous Customer Reviews

The following are real customer reviews and messages from customers we have served in the past ten years. Our service and reputation can give pet owners 100% peace of mind.

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Let us say goodbye and accompany you across the Rainbow Bridge...

Frequently Ask Questions

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We will accept small pets weighing less than 70 pounds regardless of types of pets such as cats, dogs, rabbits and hamsters.

Except for religious reasons, it is sufficient to wear ordinary clothes, but avoid wearing flashy clothes.

Yes, as long as there is a vacant crematorium , we can hold a cremation ceremony on the same day.

Do you need more information?

For more detailed information about any of our services, just call us and contact our team. Our hotline will serve you 24 hours a day.

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