Pet Cremation Services
No matter when 'you' 've left us, our love toward "you" will stay with you for a lifetime.
24 Hours Body Pick Up Services
Rainbow Bridge provides a 24-hour body pick up service. When we receive your call, our driver will arrive at the veterinary clinic or your home to pick up your pet’s body within two hours. After he collected the pet’s body, he will put it into cold storage as soon as possible to preserve the body. It will be kept at a low temperature of -15 degrees for ten days at no additional cost. During this period, you can make an appointment with us to arrange the cremation and decide the details of the ceremony.
We provide individual cremation services to ensure your pet go through its last stage to Rainbow Bridge with dignity. The cost of individual cremation service includes picking up pet remains at your home or veterinary clinic, cold storage and basic cleaning and grooming of the body, arranging appointment by the owner for viewing the cremation, manual bone collection, cremains grinding and providing basic urn. If you choose not to attend the cremation, we will send you photos of the cremation process and return the ashes to the designated location after the cremation is completed. We promise not to dispose of your pet body, even you choose not attend the cremation. If you would like to arrange same day cremation, we will try our best to arrange relevant arrangements according to the actual appointment status of the day, but an additional administrative fee will be charged.
Before we meet at Rainbow Bridge, I will be missing you every single day
You will be living in my heart forever.
Attending Your Pet's Cremation
When your pet’s body arrived at our company, our staff will contact you and make an appointment for you regarding the cremation ceremony. There are three session available each day for attending cremation, which are 10:00, 12:00, 15:30 and 18:00 every day. You can talk to our staff any time and we will explain the details of the ceremony, and we will try our best to meet your requirements, in order to arrange the best farewell ceremony for you and your pet. On the day of attending the ceremony, we will provide pick-up service from Kam Sheung Road West Rail Station. You can also drive to our crematorium by yourself. Upon arrival, we will provide a private memorial room for you and your pet. You will have ample time to say goodbye to your pet. Before attending the ceremony, please prepare one or two photos of your pet in advance, so that our staff can design a cover photos for your pet’s urn on site. Moreover, quilts and plastic items cannot be cremated due to the toxic chemical released, but you can bring flowers, snacks and your pet clothes to accompany your pets during the cremation process. We also offer production of a commemorative video for pets which can be played on the day of the ceremony.
Scattering of Cremains
The Rainbow Bridge has a “Rainbow Memorial Garden” for scattering cremains so that your beloved pets can rest in the embrace of nature. The owner can personally scatter the cremains in the memorial garden sending the pet his or her last love.
Pets will never be forgotten until they are no longer remembered.
Pets are not our life, but they make us worth this life.
Mourning Hall and Online Memorial Platform
We have a total of more than 300 Chinese and Western-style mourning compartment for storing your pet cremains. The annual rental price ranges from HKD$1600 to HKD$3200. There are different sizes to choose from. You can come and choose suitable compartments and additional decoration. We will clean and clean the compartment and will play the scriptures in the Chinese-style mourning hall regularly.
Pet Memorial Video
On the day of the cremation, we will provide a memorial room for you to say goodbye to your pet. A pet memorial video can be played in the memorial room to commemorate your furry friends and let you remember the special days you’ve spent with it.
Each animal is unique and worth being loved. Support adoption instead of buying.
We care for and take care of them up to this moment, how can this love just end here ?
We believe that every pet is unique and they share precious memories with us. Our commemorative accessories, urns, commemorative ornaments and furnishings allow you to preserve each other’s precious memories.
Previous Customer Reviews
The following are authentic customer reviews and messages that we have been served in the past ten years. Our service quality and reputation can provide pet owners 100% peace of mind.
Before Barneenee was alive, I provided him the best in every aspect, and let his passed away, it was time to let go. I have decided not to attend the cremation, and the ashes will be placed in your garden as a nourishment for the flowers and plants. I used Rainbow Bridge Pet Cremation Services to help me take him into the second world because I believe they will take good care of him. Please take good care of him, so that you can enter this new stage with dignity and comfort. Please tell him "It's time for your mother to let go, but I will always love you". Thank you.
They were very respectful and professional with their services which I was very grateful for when I was dealing with the sudden loss of my cat. They also gave my cat a heartwarming and comfortable service before cremation and I cannot thank them enough for it, especially in times of need. I miss my bb a lot but I'm glad to have been able to offer her a good end :')
Thank you Rainbow Bridge for taking care of Ding Ding's body. Ding Ding sleeps peacefully on the bed and on the bed. It is very comforting for us to see it. The Rainbow Bridge staff are very caring and they kept me informed for the whole process. I also need to thank Rainbow Bridge for understanding my struggle and comfort me before deciding to let go of my pet. Thanks to Rainbow Bridge, so that Ding Ding can rest in a place full of love and in natural atmosphere.
I love my Little Bear so much 🐻. 24/12/2020, He has been with me for 12 years, and one day he has left quietly. I sincerely thank the staff of Rainbow Bridge for picking him up from my home. He is so caring. He arranged a room for my family to say goodbye to him. They've arranged the whole process very well, my little 🐻 sleeps peacefully on the bed, covered by a soft quilt with scented fragrance. Although I am not willing to let go, the process took place on a peacefully on a Christmas Eve, and the staff were very patient and helpful. I'm so grateful. Thank you very much 🙏🏻
I will always remember the happiness that Little Bear brought to our family.
Very professional and considerate company. Treated our pet with dignity and respect and were flexible enough to fit in with my timing requirements. Thank you!
There are three cute little furry dogs kept in Rainbow Bridge, which lessened the sorrow of the visitors . They provide a comfortable and peaceful place for furry kids after their death, it is worth recommending to everyone.
Very efficient and sincere service for relieving sorrow.
The staff are polite and has a good attitude, my pet was cleaned and groomed when I saw it , and they also provide free pick up services to and from West Rail Station to their crematorium.
A few years ago, I've used Rainbow Bridge for Bao Bao & Dou Dou.
Rainbow Bridge's staff are so professional and attentive💕
The pain of losing a pet were comforted and healed
Until now, they are still super helpful when I seek their help
Super helpful, can be trusted , thank you
At the end of February, coffee suddenly passed away in the vet clinic
I did not want to keep it in storage for one week before cremation.
My friend introduced me to Rainbow Bridge Pet Cremation Services. On the second day, they went directly to the clinic to pick Coffee body up and arrange the cremation for me straight away.
I can pick up coffee's remains on the same day.
Thanks to Rainbow Bridge for taking care of our dog Ah Mon, so that he can go to Rainbow Bridge peacefully. The staff are compassionate and loving, They even send a condolence card to me, unexpected.
Thanks to the Rainbow Bridge, my "sweet potato" were clean and well groomed, and they walk him through the last stage of his life ! The staff have a good attitude, they were willing to answer any questions and provide advice. The memorial room and the premise are quiet and clean. Recommended! Thanks 🙏🏻
Rainbow Bridge service is good
They will try to arrange same-day service
The staff are so careful and delicate when taking care of your pet. I was not able to decide which piece of bone cremains for keepsakes, they told me that I could keep all of them. They've picked some teeth, tiny bone piece cremains for me to commemorate at the end.
Neha Rana recommands Rainbow Bridge Pet Cremation Services
"Muk Jup" was cremated today, and he finally went to visit his friends and dad in rainbow bridge ~ You can get together again on the rainbow bridge. you must be very happy. Thank you for Rainbow Bridge staff for arranging everything carefully in every aspect. thank you 🙏
Rainbow Bridge Pet Cremation Service, from picking up my rabbit from the clinic, to the arrangement of the farewell room, the quilt and pillows where the remains of the rabbits are placed, the process of individual cremation and subsequent procedures, transportation arrangements, etc. We can rest assured, and the staff respects all animal remains, treats others politely, and understands our reluctance to let go, giving us enough time to say goodbye.
Many thanks to the staff at Rainbow Bridge😘
From picking up my Dou Dou to arranging cremation and other procedures,
Very efficient and proper.
When I went to the farewell room, I saw the Doudou was placed in a bed with pillows and blanket. The body was very neat and clean, and the hair was neatly groomed, as if it was just asleep, which made my family and I feel full of comfort. While waiting for the cremation process, you can also visit the small zoo next to it. There are some animals and exotic animals, such as owls, foxes, black grass sheep, guinea pigs, and 🐱🐶 are all adopted.
It does not feel commercial, but it just feel kind and friendly ❤️!
Here, I would like to thank the Rainbow Bridge staff again for driving us to and fro West Rail Station, Mr. Luk, the staff in charge of cremation, and picking the ashes 🙇🏻♀️ They helped my Doudou step onto the most beautiful Rainbow Bridge🌈
Thanks to Rainbow Bridge for helping me take care of the body of my beloved daughter "Siu Bak" very well, she looks like she is asleep, and I feels much more comforted during the really sad period 🙏
The staff are very kind, and I feel that they really love and care about animals.
The warmest thing is that one of the staff gently picked up the cremain bones of my furry baby after the cremation with his bare hands, which can make the owner feel comfortable and relieved!
Thank you Rainbow Bridge for properly sending my beloved girl "Siu Bak" off the last trip to Rainbow Bridge 🙏🙏
Let us say goodbye and accompany you across the Rainbow Bridge...
Frequently Ask Questions
Do you accept any type of pets?
We will accept small pets weighing less than 70 pounds regardless the types of pets such as cats, dogs, rabbits and hamsters.
What are the charges for individual cremation?
Our services fee varies based on the weight of your pet. The fee includes transportation for the remains, basic cleaning and disinfection of the remains, ceremonies, cremation and ceramic urns.
What will you do after you receive the remains of my pet?
After receiving the pet, we will perform basic cleaning and disinfection for it, and keep it in our cold storage.
What should I wear when attending the cremation?
Except for some religious reasons, we can just wear ordinary clothes, but try to avoid wearing flashy clothes.
I hope to hold a cremation ceremony for my pet as soon as possible. Can I hold a cremation on the same day?
Yes, as long as there is a vacant slot on that day, we can hold a cremation ceremony on the same day.
Will my pet's body undergo basic cleaning after it is received?
After receiving the pet, we will perform basic cleaning and disinfection for it, and keep it in our cold storage.
My pet passed away at the veterinary clinic, can you receive it in the clinic?
We can receive your pet’s remains at home or at all veterinary clinics in Hong Kong.
Do you need more information?
For more detailed information about any of our services, just call us and contact our team. Our hotline will serve you 24 hours a day.